Some things better left unspoken 1
A January 12th news release announced that the US airline carriers have gone 2 years without a single passenger fatality. Although this is a remarkable achievement, some things are better left unspoken. The first thought that crossed my mind is that we’re going to see a plane crash in the near future. It was only ...
United Airlines: Worst Customer Experience Award 3
Today I’d like to hand out the Worst Customer Experience award to United Airlines for their utter lack of compassion the last two times I’ve flown with them. Today I spent more than 6 hours in the Vancouver airport while getting a connecting flight to the US of A. As soon as we arrived at ...